Tim Kress-Spatz

SaleFail – Salesforce.com Automated Sales Letter Fails

I just received an email from my sales rep at SalesForce.com.  Typically, these are just annoying, but I understand that everyone’s trying to sell something and I’m bound to be on some lists.

But this one actaully irritated me because it pretended to be personal, even off-the-cuff, but ended up looking like careless spam.

Take a look:

From: XXX XXX [mailto:xxx@salesforce.com]
Sent: Monday, January 05, 2009 12:55 PM
To: Tim Kress-Spatz
Subject: Quick question?

Hello Tim,

Does n/a have any plans for a CRM project in 2009?

With our fiscal year-end approaching on January 31st, now is the best time to look at our technology and discuss a solution that meets your needs for the upcoming year.

Do you have a few minutes this week to discuss? Or, if you’re not the best person to discuss this, would you kindly refer me to who is? Thank you.

Regards,

XXX XXX
Salesforce.com
(647) 258-XXXX

“Does n/a have any plans…”

N/A?!?!

Really?!?!

Attention SalesForce.com: You make software for selling things and managing mailing lists.  IMHO, you should make that a priority before your AppExchange and whatever else you’re up to these days.

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